If you purchase a pre-order, please expect to wait the specified timeframe. There is a chance that it could take longer due to factors outside of our control.

Should there be any delays with pre-orders, updates will be made here and through social media.

If no updates are made, you can expect your item to arrive within the estimated fulfillment date.

If you wish for in stock items to be shipped ASAP, please check out separately.

Celestial Fox is based in Ontario, Canada.

Celestial Fox ships worldwide! If your country is not available upon check out, please use the contact form to get in touch with us. Please include the item(s) you'd like and your mailing address in the e-mail and we'll get back to you ASAP with a shipping quote.

Orders will be processed within 3-7 business days unless otherwise stated in the announcement bar.

The following are the estimated delivery times from the date the order has been shipped:

Canada: 5–15 business days
USA: 3–10 business days
International: 10–25 business days

There is always a chance that factors outside of our control will affect delivery times. Please wait at least 4 weeks before contacting us regarding a missing order.

Please allow extra time for holiday shipments.

This varies from country to country, package to package. You can preview shipping costs before checking out. If shipping is not available to your country, please contact us for a quote.

Celestial Fox is based in Canada and will not be collecting or remitting tax for orders placed outside of Canada. This means it will be collected by your country when the package reaches customs. This process may delay packages by an indeterminate amount of time. Please check with your country's customs office to determine what your additional costs will be before purchasing.

If your order has been returned to sender due to an error on our end, we will resend the package ASAP.

Any other orders that have been returned to sender will be automatically refunded minus any return and shipping fees.

We can cancel your order if it has not been shipped yet, please contact us.

Returns, refunds and exchanges will be assessed on a case by case scenario. Please contact us and provide your Order # and reason for the return or exchange.

Enamel pins are handmade items, there is no such thing as a perfect pin! We do our best to ensure the best quality is sent out. If you have an issue with your order, contact us.

Manufacturer recommendation is to spot clean with warm/hot soapy water.

Though we’ve had customers recommend the gentle cycle (cold water) and air drying or putting it in the dryer at medium/low heat. Proceed with caution at your own risk!

They are not machine washable. Spot clean or handwash only.

There is no guarantee that items will be restocked. We always try to restock highly requested items though!

Yes! The only thing I ask is that you send a photo after. Purchasing something through the shop is also greatly appreciated, though not necessary.

Unfortunately not at this time!

Unfortunately not at this time!

At this time, and forseeable future, Death Petal will only be participating in conventions across Canada.

You can see our current line up here.

Unfortunately not at this time!